Job Details
Skills And Tools:
Job Description
Kindly note that our salary & commissions are based on achieving 100% of the target.
Every sales channel we have is an inbound sales channel, which means you will only get requests from customers who knows exactly what they want, so this is not an outbound sales job, i hope everything is clear and kindly read carefully before applying and make a 2 minute Google search to understand who we are and what we do.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
Job Requirements
- CRM Knowledge needed, Slack & Live Chat.
Kindly note that our salary & commissions are based on achieving 100% of the target.
Every sale channel we have is an inbound sales channel, which means you will only get requests from customers who knows exactly what they want, so this is not an outbound sales job, I hope everything is clear and kindly read carefully before applying and make a 2 minute Google search to understand who we are and what we do.
