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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various chats and tickets.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
Job Requirements
- Excellent in English and Turkish speaking and writing.
- Males only.
- Capable to work under pressure and willing to work with flexible work schedule.
- Skilled in communication and good at dealing with problems.
- Self-motivated, results-driven, professional and efficient.
- related experience industry is preferred.
- Maximum 1 year working experience.
- finish the military service and Flexibility with late shifts.
