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Call Center Agent (English Account/MultiSkill)

Etisalat Egypt
Maadi, Cairo
Posted 2 years ago
103Applicants for1 open position
  • 67Viewed
  • 5In Consideration
  • 38Not Selected
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Job Details

Experience Needed:
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Education Level:
Salary:
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Skills And Tools:

Job Description

Etisalat UAE is immediately hiring Graduates/Males ONLY for a call center agent vacancy

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service

Job Requirements

  • Graduate/Males ONLY
  • No Students
  • Flexible with rotational shifts
  • Very Good to Excellent English

Must be okay with the Location of the job as (No Transportation)

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