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Job Description
Hiring for our Real Estate partner Uptown 6 October
The Sales Operations Specialist provides administrative support and clerical tasks that aid the company's daily business operations, reporting directly to an operations manager or supervisor.
- Responsible for supervising sales operations and tools from the CRM.
- Responsible for customer care operations.
- Creating and developing sales reports regarding generated leads and quality control.
- Responsible for the front-line and sales transactions.
- Work with operations managers and other personnel to help keep businesses running smoothly.
- Support real estate coordinators and front-line secretaries.
- Follow up on internal tasks.
- Prepare and follow up on IT arrangements and technical support.
- Develop and follow up on workflow and sales cycle.
- Ensure all Company policies and procedures are met.
- Resolve customer issues, follow up on clients' requests, and inspecting on customer service at the Company.
- Follow up on the company’s system (CRM) and ensure all data is entered and accurately presented on the Company’s website.
- Follow up on the Company’s inventory and prepare sales reports.
- Follow up on reports of the sales team with their managers.
- Work directly with all managers.
- May also help train employees and perform some bookkeeping duties. Throughout their work, they may be able to provide upper management with insights to enhance productivity.
Job Requirements
- Bachelor's degree from an accredited university.
- 2-3 years experience in operations (preferably in banking, insurance, or real estate).
- Decision taker.
- Strong personality.
- Good communication and interpersonal skills.
- Excellent spoken and written Arabic and English.