Skills And Tools:
- SYKES EGYPT is looking for new amazingly-talented individuals to be part of our growth and our awesome team.
- We are known for the great care we take with clients and our employees “We help people, one caring interaction at time”.
- You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
- Document customer interactions effectively
- Is goal and growth oriented
- Has excellent command of Dutch , both spoken and written
- Is passionate about helping people
- Loves working within a hardworking, energetic team
- Finds it easy to come up with creative solutions to different problems
- Has good organizational skills
- Is attentive to details