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Job Description
- Create and maintain accurate customer profiles and ensuring all necessary information is captured.
- Collaborate with Insurance Department and Contract department to validate customer information.
- Generate timely and accurate invoices based on Claims submissions, contracts, and agreed-upon terms.
- Review invoices for accuracy, including pricing, discounts, and any additional charges.
- Coordinate with relevant teams to resolve billing discrepancies and ensure timely issuance of invoices.
- Manage the collections process to minimize outstanding balances and overdue accounts.
- Communicate effectively with customers regarding payment reminders, past due invoices, and payment arrangements.
- Analyze customer payment history and creditworthiness to determine appropriate collection strategies.
- Apply incoming payments accurately to customer accounts, ensuring proper allocation to outstanding invoices.
- Reconcile cash receipts with bank statements and resolve any discrepancies in a timely manner.
- Collaborate with internal teams to investigate and resolve payment-related issues.
- Perform regular reconciliations of accounts receivable ledgers to ensure accuracy and completeness.
- Investigate and resolve discrepancies between customer accounts, invoices, and payments.
- Prepare and present regular reports on accounts receivable aging, collection progress, and cash flow projections.
- Act as a point of contact for customer inquiries related to accounts receivable matters.
- Co-ordinate with Insurance Department to prepare the Period-to-Period Reconciliations.
- Record all Accounts Receivables journal entries in ERP System.
Job Requirements
- Bachelor's degree in accounting, Finance, or related field.
- Minimum of 3 years of progressive experience in accounts receivable, including customer setup, billing, collections, and cash application. (MUST)
- Excellent verbal and written communication skills in English Specially in Emailing (MUST)
- Proficiency in accounting software (e.g., Odoo,), Microsoft Excel, and other relevant tools.