Skills And Tools:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions
- Providing advice on purchasing products or services
- Answering client or customer questions about properly using or accessing a product or service
- Taking or processing orders for a product on the website.
- Handling the customer or client complaints or concerns and working to resolve their issue on a variety of support channels.
- English Proficiency
- Computer skills
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