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Job Description
- Analyzes how information is recorded and how the process can be improved.
- Analyzes customer needs and determines how operations can be altered to improve service to customers and better meet their needs.
- Evaluates all company operations to make sure they are compliant with safety standards and other rules and regulations of the industry.
- Creates a “whistle blower” system that allows employees to report potential hazards.
- Audits legal documents that can impact the company.
- Generates recurring income.
- Works to increase the value of a business.
- Manages quality, costs and the efficiency of the organization.
- Reengineers processes to improve efficiency.
- Promotes a smooth delivery system for products and services going to clients.
- Oversees quality control.
- Supervises production.
- Handles purchasing and logistics.
- Manages the supply chain.
- Works to deliver excellent products and services at the lowest cost possible.
- Recommends process improvements for every day operating procedures.
- Provides support for the Director of Operations.
- Provides logistics support for training sessions and business conferences.
- Processes purchase orders.
- Ensures that corporate accounting policies and procedures are kept.
- Assists with financial reporting.
- Tracks expenditures to ensure the company does not go over budget.
- Assists with office administration duties.
- Trains business operations staff.
- Conducts operational research.
- Solves complex problems relating to the operation of the business.
- Stays up-to-date on software that is commonly used in the industry.
Job Requirements
The basic duties of an Operations Specialist is to manage the flow of a workplace and optimize day-to-day activities. The role involves tasks like analyzing business operations and identifying customer needs in order to bring the two closer together Analyzes how information is recorded and how the process can be improved.
Required Knowledge, Skills and Abilities
- Must have superior computer skills.
- Must have excellent analytical skills.
- Must have good organizational skills.
- Must have excellent written and verbal communication skills.
- Should possess strong tactical management skills.
- Must have excellent math skills.
- Must have strong problem-solving skills.
- Should possess superior interpersonal skills.
- Must have good leadership skills.
- Knowledgeable of general office procedures and bookkeeping processes.
- Must be able to work long hours under occasional stress.
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