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Account Manager

intrazero - Nasr City, CairoPosted 1 month ago
31Applicants for1 open position
  • 11Viewed
  • 0In Consideration
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Job Details

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Job Description

We are looking for a qualified account manager to join our account team. we are a software agency  You will supervise account representatives to ensure customer needs are met. You will also be responsible for creating new business by identifying profitable opportunities.

If you’re customer-oriented with a ‘can do’ attitude, this position is for you. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. We also expect you to suggest forward-thinking ideas to promote our brand.

Ultimately, you should be able to increase sales and build successful long-term client relationships.

Responsibilities

  • Set sales targets and specific performance metrics, aligned with business strategies
  • Supervise and support account managers and representatives to ensure client satisfaction
  • Communicate with clients at a senior level to resolve issues and inquiries
  • Generate innovative ideas to support customers and boost brand awareness
  • Use client feedback to improve customer experience
  • Report on sales results on a regular basis and suggest improvements
  • Identify and approach potential clients
  • Ensure brand consistency
  • Stay up-to-date with product launches and provide support to clients and the sales team
  • Organize meetings with the sales team to ensure all members are on board and deliver within deadlines

Job Requirements

  • Proven work experience as Account Manager
  • Hands on experience with CRM software and MS Office (particularly MS Excel)
  • Familiarity with sales performance metrics
  • Excellent communication skills with a customer service attitude
  • Team management skills
  • Strong analytical and organization skills
  • BSc degree in Business Administration, Sales, computer science or  relevant field
  • Software knowledge is preferred

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JobsIT/Software DevelopmentAccount Manager