Customer Service Advisor - UAE

CANDIDATE PROFILE

You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.

• 1 year of relevant contact /call center / customer service experience, preferably telephonic.
• Bilingual fluency in English (B2 Level and above) and native Arabic speaker.
• Good communication and interpersonal skills.
• Minimum Graduation education in any stream and above.
• Cheerful personality, always with a smile.
• Empathetic, patient and courteous in approach.
• Pleasant telephone etiquette and someone who loves to speak over the phone.
• Presentable with a positive, proactive and professional approach.
• Tolerance for repetitive work in a fast-paced, high production work environment.
• Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
• Open to work - 8 hours a day, 6 days a week in all shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
• Can join immediately (preferably within 1-2 weeks on offer agreement).

Disclaimer  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.