Jira Administrator
Adree -
Riyadh, Saudi ArabiaPosted 2 years ago10People have clicked1 open position
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Job Description
- Manage and administer Jira and Confluence instances, including tasks such as user management, project setup, and configuration.
- Customize Jira workflows, screens, fields, and permission schemes to align with and support business processes.
- Create and configure Jira dashboards, boards, and filters for better project status visibility and progress reporting.
- Offer technical support and troubleshooting for Jira users, resolving issues and escalating them when needed.
- Collaborate with cross-functional teams to gather requirements and implement new features and functionalities in Jira.
- Monitor and optimize the performance and security of the Jira environment.
- Stay informed about the latest Jira and Confluence developments and features, and provide recommendations to improve processes and enhance tools.
- Create and maintain documentation related to Jira administration and user guides.
- Provide Jira users with training and support on best practices and usage guidelines.