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Job Description
Duties /Responsibilities
- Oversees the operation of the retail.
- Responsible for sales and profit results, retail price and margins on merchandise, net operating cost, and expense control.
- Responsible for staffing store management positions and training managers to operate stores according to company policies.
- Implement marketing strategy at POS.
- To negotiate with marketing on additional activities to simulate sales or motivate Sales Associates.
- Responsible in managing and evaluating the team.
- To develop and to conduct training program for team members.
- Responsible in ensuring all the counters in protecting the image of the brand.
- Ability to lead change and drive innovation
- High Collaboration skills internally and externally, logical, meticulous & high attention to details.
- Comfortable to operate under complex fast-paced & agile structure.
- Ensuring all operations are carried on in an appropriate, cost-effective way
- Improving operational management systems, processes and best practices.
- Recruit, train and supervise staff.
- Find ways to increase quality of customer service.
Job Requirements
- Excellent people management skill and strong business sense.
- Positive attitude, enthusiastic and hands-on personality.
- Good communication and inter-personal skill with the ability to mix at all level of people.
- Independent and familiar with SOP/ Training of Retail Operation.
- Experience identifying and successfully implementing operational processes.
- Knowledge of organizational effectiveness and operations management.
- Familiarity with business and financial principles.
- Leadership ability.
- Excellent organizational skills & the ability to multitask.