Skills And Tools:
- Ensure Internet Performance is Acting well.
- Install, modify, and repair computer hardware and software.
- Healthy check Printer Devices, Attendance machine, IP CAM and any related network devices.
- Resolve technical problems with Local Area Networks (LAN) and ( WNA) with ISP.
- Install & Fix issue related to computer peripherals for users.
- Monitor company IT assets and custody.
- Resolve issues related to computer systems, software and hardware.
- Respond to queries on site or remotely.
- Respond to Ticketing System withing the defined SLA.
- Guide users through problem-solving process.
- Install, modify and troubleshoot technical issue
- Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
- Resolve problems by running diagnostic programs.
- Follow up with users to ensure issue has been resolved.
- Gain feedback from users about computer usage.
- Identify and escalate situations requiring urgent attention.
- (1-2) Experience or highly qualified fresh graduates.
- Gender: Males only.
- Military status.
- Max age 28 years old .
- Applicants are required to be only from Cairo.
- Graduated from Computer Science or Information System.
- Basic knowledge ( CCNA or MCSA).
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