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Job Description
We’re looking for a Technical Support Associate - Customer service representative who’s equally as eager to join our team.
As we know that self-medical and health insurance are not enough, Sutherland is now offering you phenomenal perks and benefits when you join us!
Salary up to EGP 10K
KPIs up to EGP 1.5K over the gross salary
Overnight Allowance up to EGP 1.4K
Educational Support up to EGP 25K (Quarter Top Performers)
Loyalty Bonus up to EGP 20K per year
First Year Milestone Bonus up to EGP 9.2K
Monthly Flexi Tech Voucher up to EGP 300
Monthly Flexi Health Voucher up to EGP 300
Family Medical insurance coverage (Spouse and kids)
Night Shift Transportation (door to door for ladies)
Job Requirements
- Fluency in English
- Flexibility with night and overnight shifts
- Experience as a Customer Support Specialist or similar CS role is a plus