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Job Description
- Implement the functional and non-functional requirements for the automation, integration and digital transformation business requirements.
- Implement on wide scale new digital technologies, Omni Channels, Social Media customer server platforms, analytics and robotics, self-services and IVR technologies.
- Assure the quality of deliverables before submission to the production environment by executing the provided UAT plans. Assists with troubleshooting and offer support to internal representatives.
- Participate in building required Technical Documentation, Users Manuals, and Training Materials for any new/existing implementations.
- Deliver on time all the assigned development and integration tasks as per the business plans.
- Deliver a high quality code snippets with minimal defects based on the agreed naming conventions and code quality standard.
- Provide ongoing maintenance, support and enhancements in existing systems and platforms. -
Job Requirements
- 3+ years of work experience
- Bachelor's Degree
- Omnichannel
