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Job Description
- Maintain up-to-date billing system.
- Generate and send out invoices.
- Follow up on the collection and allocation of payments.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Perform account reconciliations.
- Monitor customer account details for non-payments delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Review AR aging to ensure compliance.
- Maintain accounts receivable customer files and records.
- Follow established procedures for processing receipts, cash, etc.
- Investigate and resolve customer queries.
- Communicate with customers via phone, email, mail or personally.
Job Requirements
Work Experience
- At least 10 years of experience in the field of humanitarian assistance, including at least 5 years’ Monitoring and Evaluation experience, including in the design of monitoring tools, data collection, data analysis, visualization and report writing.
- Excellent Command of English Language
- Skills of finding different solutions to solve credit and collection problems.
- Ability to respect deadline and work under pressure
