Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Supervisor - Alexandria

MTS
Alexandria, Egypt
Posted 4 years ago
421Applicants for1 open position
  • 32Viewed
  • 0In Consideration
  • 25Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Managing the Customer Service team and distribute the work among them based on the work load and need to solve the customers’ and their certificates issues.
  • Handling the customers’ issues to give them the best service and to solve any certificates issues.
  • Review the daily report of the customers’ certificates with the team to be able to track the complaints and to follow up to solve their problems.
  • Handling the administration and technical issues of the team.

Job Requirements

  • Bachelor's degree.
  • 5 years of experience in customer service, 2 of which as a supervisor or team leader.
  • Proficient computer skills in MS Office Applications.
  • Excellent command of the English language.
  • Excellent communication skills, people-oriented, problem-solving & negotiation skills.
  • Leadership & team management skills.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Supervisor - Alexandria