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IT&S Helpdesk Coordinator

Samaya Electronics Egypt LTD
Nasr City, Cairo
Posted 3 years ago
59Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • The chosen candidate would need to support the IT&S Helpdesk and support requests in all Co./ EMEA regions. 
  • Support operations, user requests, implementation of new systems, amongst other daily requests 
  • Able to join the on-call schedule to support outside working hours. 
  • Takes on challenges on a technical and analytical level, with an open mind set and a drive to prove oneself.  

Job Requirements

  • Possess a minimum of MQF level 4 qualification in IT or equivalent certifications.
  • Strong knowledge on Microsoft OSs and Microsoft Office applications.
  • Strong command of the English language.
  • Supporting and understanding in-house applications.
  • Good technical skills to be able to troubleshoot and support PCs on production lines.
  • The ability to work under pressure.
  • Positive in nature, and ready to take up challenges.
  • Good interpersonal skills and positive team approach.
  • Personal qualities of drive, energy and enthusiasm are essential.
  • Candidate must have a good technical background, with hands on approach to problem solving.
  • Ensure that projects assigned and undertaken are completed on time and within budget set and are to ensure the holistic support with other functions.
  • Creativity to problem solving is a key to success in this position.

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