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Job Description
- Handle and resolve customer complaints.
- Manage customers’ accounts
- Follow-up process of delivery of units to customers
- Submit the necessary reports on the client's problems when he received the unit to the Customer Service Manager
- Coordination with the client wishing to Singed the contract to attend the company's headquarter
Job Requirements
- Bachelor Degree.
- Good communication, presentation, and negotiation skills.
- Working place in New Cairo
- Excellent customer handling skills.
- Strong selling, communication, negotiation, interpersonal skills including building rapport with the customers and openness to feedback.
