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Sales Operations Program Manager

Microsoft
Cairo, Egypt
Posted 4 years ago
96People have clicked1 open position
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Job Details

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Job Description

Key Outcomes

  • Contribute to Area performance across Solution Areas for Customer Adds, Consumption and Compete
  • Regarded by stakeholders as an expert in driving execution, growth and deep insights
  • Improve sales discipline and coaching culture via operational excellence and within the frame of Empower Success

Sales Planning

  • Drive process for fiscal-year, sales operations planning
  • Collaborate with Corporate, WWIC, Segment Leaders, Sales Excellence, ATL, ACL, Finance and HR teams to align and refine planning and execution steps

Sales Discipline

  • Drive high-quality, cross-segment sales programs and execution support (tools, processes, information)
  • Regularly review and monitor performance against plan to refine course of action
  • Provide data-driven insights about sales execution, based on standard reporting, to help address performance blockers

Productivity Improvement

  • Lead standardization of processes and tools across Area to enhance sales productivity
  • Drive continuous improvements in reporting and BI
  • Provide ongoing coaching and guidance for Empower Success program

Job Requirements

Required Experience & Skills

  • 3-5 years related experience
  • Experience and deep knowledge within Sales Operations, Business Planning, Sales Excellence and/or Finance
  • History of driving rigor and sales discipline
  • Deliver end-to-end deep data analysis and actionable strategic insights
  • Focus on providing process optimization by understanding the desired business outcome
  • Innovate to deliver standards which enable speed, efficiency and scale in the business
  • Proven communication and collaboration skills

Preferred Experience & Skills

  • Familiar with financials, pipeline, scorecarding and other internal measurement tools
  • Functional (Partner, Services, Sales, Marketing) knowledge
  • Understanding of key sales management metrics for process (coverage, velocity, close rate, etc.) and outcomes (scorecard metrics, etc.)
  • Executive exposure and cross-functional stakeholder management
  • Technology industry experience
  • Change management experience
  • People and organizational leadership
  • Data Analytics and BI experience
  • Governance and program management experience
  • Process improvement and quality management experience (Six Sigma, etc.

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