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Telesales Representative

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10th of Ramadan City, Sharqia
Posted 3 years ago
16Applicants for5 open positions
  • 7Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Description

Job brief

We are looking for an enthusiastic Tele-sales agent to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective Tele-sales agent must be an excellent communicator and have superior persuasion skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and needed sales.
  • Direct prospects to the sales team when needed.
  • Enter and update customers' information on the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet the sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.

Job Requirements

  • Native English speaker is a must.
  • Proven experience as a telesales representative for at least 2 years.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Willingness to learn about products and services and describe/explain them to prospects.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Superior persuasion skills and convincing skills.

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