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Job Description
- Set up servers for company use, perform and ensure proper installation of cables, operating systems, and/or appropriate software, and give permissions to appropriate users for application usage and folders’ accessibility.
- Oversee the performance of servers and computer systems, and perform periodical visits to construction sites to ensure smooth server and computer operation.
- Install and perform repairs to hardware and/or software, following design or installation specifications.
- Conduct computer diagnosis to investigate and resolve problems and provide technical assistance and support.
- Close open tickets, maintain records of daily data communication, problems, remedial actions taken, and/or installation activities, and report to the management through Complaints Analysis report the repetitive issues for immediate actions.
- Provide remotely technical assistance and troubleshooting to site-based employees.
Job Requirements
- Bachelor degree in Management Information System
- Microsoft Certified Solutions Expert (MCSE) is a must.
- 3+ years of relevant experience.
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