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Job Description
- Meeting with sales managers to discuss Telesales strategies.
- Training junior Telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the Telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
Job Requirements
- Bachelor’s degree in Marketing, Human Services or similar field.
- Previous experience as a Telesales team leader “Preferred in DME field”.
- Experience in Telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Excellent verbal and written English communication skills.
- Ability to work well under pressure.
- Ability to write and present reports.
- Strong organizational skills.
