Voice Infrastructure Engineer
Centro -
Maadi, CairoPosted 3 years ago13Applicants for1 open position
- 9Viewed
- 2In Consideration
- 6Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Handle customers’ inquiries and/or raised issues during daily operations.
- Work collaboratively with the designated teams to administer and troubleshoot voice infrastructure-related problems.
- Taking part in tailoring/designing telephony platforms based on the clients’ requirements and specifications.
- Taking part in optimizing, tuning, and applying changes to the current telephony infrastructure based on the clients’ requirements.
- Commencing health checks on Centro’s telephony infrastructure.
- Taking part in the research and development process by exploring new telephony platforms.
- Work with vendors and service providers to troubleshoot telephony infrastructure-related issues.
- Taking part in installing/deploying on-prem and cloud-based telephony platforms.
Job Requirements
- BSc in computer engineering or computer science.
- 2 years of experience in the technical field.
- Familiar with VoIP and network protocols, i.e. TCP/IP, SIP, RTP, and WebRTC.
- Familiar with Open Source operating system, i.e. Linux Ubuntu, CentOS, or RedHat.
- Familiarity with Asterisk PBX is a plus.
- Familiar with PHP and HTML coding.
- Familiar with MySQL or MariaDB.
- Familiarity with VoIP gateways and SBCs is a plus.
- Good critical, analytical thinking, in addition to excellent problem-solving skills.
- Good level of English, written and spoken.
- Ability to communicate clearly with non-technical personnel.
- Excellent teamwork skills.
- Eager to learn about new technologies.
- Ability to take initiative and decisions.
