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Operations Manager - Training co...

SYE English Community - Dokki, Giza

Operations Manager - Training company

SYE English Community - Dokki, GizaPosted 1 month ago
127Applicants for1 open position
  • 26Viewed
  • 11In Consideration
  • 14Not Selected

Job Details

Experience Needed:
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Job Description

  • Plan, organize and control all activities in the operations department ( Branches - Online platform - Sales section ) in order to provide the best possible service to clients.
  • Achieve the action plan and targets.
  • Prepare and implement the department’s operational plan maintains the departmental record and filing systems and approves scheduling of courses.
  • Oversee the daily operations of all Operations sections.
  • Provide supervision, guidance, coaching, recognition, motivation, and training to assist in the development and adherence of the Operation department
  • Monitors client expectations and ensures effective communications to operations employees.
  • Identifies performance and expectation gaps and facilitates resolution. Communicating and coordinating with internal departments.

Job Requirements

  • Bachelor of related background education.
  • Excellent English Language.
  • Previous experience in the same job for at least 3 years.
  • Previous experience in sales and customer care for at least 5 years.
  • Preferably to be familiar with the training courses industry

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