Job Details
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Job Description
Main Job Duties:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Requirements
- 1-2 years of experience
- Experience in logistics or E-commerce industry
- Preferable Maadi residents or nearby
