Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Agent - Outbound Only

3Sixty
Dokki, Giza
Posted 3 years ago
230Applicants for3 open positions
  • 9Viewed
  • 6In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Follow up on pending patient cases via phone call, email or text. 
  • Being able to diligently sort through lists of cases/queues and various accounts to outline key accounts that need attention.
  • Being able to prepare a report through cases handled vs cases remaining.
  • Going the extra mile for our vip doctors is the name of the game, therefore you are expected to collaborate with various departments in the company to achieve customer satisfaction.
  • You will be required to create follow ups and reminders for your work, to make sure that a specific customer need has been met.

Job Requirements

  • 1+ year experience in customer care/call center (in English)
  • Fluency in English is a Must
  • Ability to use Microsoft office (word & excel)
  • Solid internet connection 4 mbs.
  • Ability to work under stress and handling a heavy workload of daily quota for calls.

Benefits:

  • Medical insurance
  • Work from home
  • Fixed shifts

Working hours:

  • Monday - Friday 8:00 am - 5:00 pm United States Eastern Standard Time Zone.
  • Weekends are fixed Saturday and Sunday.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Agent - Outbound Only