IT Technical Support Specialist
Dual-IT -
Tanta, GharbiaPosted 4 years ago92Applicants for1 open position
- 18Viewed
- 0In Consideration
- 14Not Selected
Job Details
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Job Description
- Troubleshoot and resolve issues with software or hardware.
- Walk clients through steps to help them resolve their technical problems.
- Maintain procedures and reports that provide technical support to the entire organization.
- Establish accounts for new users and assist with password or login problems.
- Support the implementation of new solutions or applications.
Job Requirements
- Associate’s or bachelor’s degree in computer science or a related field.
- 1+ years of experience in a technical support role.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Willingness to solve complicated problems and see projects through to completion.
- Expertise working with ERP systems “inventory, requests and operation.
- Outstanding phone and email etiquette.
- Analytical skills to study problems and records and identify solutions.
- Ability to manage time and effectively prioritize numerous projects at one time.
- Team-oriented attitude to help other colleagues and departments with technical problems.
