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Senior Air Arabia Ticketing Agent

Blue Sky Travel
Qasr ِAlnil, Cairo
Posted 2 years ago
79Applicants for2 open positions
  • 62Viewed
  • 21In Consideration
  • 41Not Selected
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Job Details

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Job Description

  • Provide customers - via direct interface, phone or e-mail with all information inquired by them.
  • Reserve tickets and align with time limits policies.
  • Receive and handle customers’ complaints and communicate with concerned related parties to maintain customer satisfaction.
  • Mediate between customers and Air Arabia Head Quarter.

Job Requirements

  • Relevant University degree.
  • Experience in ticketing reservation - same Airline will be an asset.
  • Good English Language Level (writing –understanding).
  • Excellent communication skills, excellent Presentation skills and excellent customer focus attitude.

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