Job Details
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Job Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Supports operation of help desk and serves as focal point for customer concerns
- Identifies, researches, and resolves technical problems for end users on a variety of issues
- Run reports to determine malfunctions that continue to occur
Job Requirements
- 3+ Years of experience .
- Bachelor's degree.
- BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
- Proficiency in English
- Males Only
- Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems
- Giza residents are preferred.
