Skills And Tools:
***PLEASE READ CAREFULLY BEFORE APPLYING
Fluent English Customer Service Representatives are needed for a new Offshore account (USA)
- Answering incoming calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Manage and resolve customer complaints.
- Provide customers with service in a friendly, confident and knowledgeable manner.
- Location: Shoubra, A3'a Khan Towers
- Fixed working hours:
- 6:00 PM – 2:00 AM (Male)
- 8:00 PM – 04:00 AM (Male)
- Fixed 2 Days Off
- Fluently English Speakers Like Native American is a Must.
- Strong phone and verbal communication skills along with active listening.
- Previous experience in a call center or customer service environment.
- Ability to handle the stressful situation appropriately.
- High College Graduated.
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