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Mall Operations Manager

Talaat Moustafa Group
New Cairo, Cairo
Posted 3 years ago
244Applicants for2 open positions
  • 3Viewed
  • 0In Consideration
  • 8Not Selected
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Job Details

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Job Description

  • Develops a structured business plan for the mall covering all key components of mall operation
  • Develops and maintains a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business
  • Develops and implements approved procedures and systems across all mall functions to ensure smooth co-ordination/co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
  • Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution
  • Follows up on the money collection owed from tenants and implementation of contractual terms
  • Resolves complaints and demands of tenants and work to remove the causes of the
  • Complaint and respond to their requests within the legal and contractual obligations
  • Follow legal procedures with respect to mall operations and tenant interactions
  • Develops and upkeep the corporate mall identity - ensure adherence to corporate brand guidelines
  • Take steps to improve customer services inside the mall
  • Performs other tasks as assigned.

Job Requirements

  • MBA in Management is preferred.
  • 5+ years of experience in mall management.
  • Strong business acumen and good technical knowledge of Commercial Facilities
  • Good Knowledge of managing leasing contracts and negotiation, exposure to tender management.

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JobsOperations/ManagementMall Operations Manager