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IT Administrator

Mercury Vfx
Heliopolis, Cairo
Posted 4 years ago
238Applicants for2 open positions
  • 64Viewed
  • 14In Consideration
  • 2Not Selected
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Job Details

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Job Description

IT Administrator and Helpdesk is needed for a post-production house, located in Heliopolis

Responsibilities:

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Working continuously on a task until completion
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with staff and other professionals,
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment;
  • Capable of working under pressure.

Working hours

  • Due to the nature of the work, you may be expected to work shifts or be on call. It may be necessary to work extra hours to finish a job.

Job Requirements

Qualifications:

  • A bachelor degree in computer science or similar
  • Minimum 1 years of experience
  • CCNA and MCSA is a plus
  • Linux and OS X Operating Systems knowledge is a plus

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