Technical Services Manager
CBRE -
Cairo, EgyptPosted 6 years ago57Applicants for1 open position
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Job Details
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Job Description
Job Scope:
- To provide a high level support for delivering and managing all technical services to the customer; to manage the CBRE on-site teams and subcontractors.
Main Responsibilities and Duties:
- Supervises the daily execution of account level technical and/or soft services.
- Ensures delivery of services with a high level of customer satisfaction, and identifies opportunities to expand contract scope.
- Oversees CBRE employees and vendor relationships.
- Evaluated in context of the standard size.
- Often sets and achieves daily operational objectives with some direct impact on others within area.
- Occasionally sets and delivers operational objectives with direct impact on achieving results within area.
- Often uses influence to convince both internal and external parties that have a desire to reach agreement to accept new concepts, practices, and approaches.
- Regularly Correct or resolve issues or problems in existing systems and processes and makes minor changes.
- Less often Adapts or enhances quality or value in existing methods; make better as party of day-to-day activities.
- Manages at least three team members; leads, schedules, allocates and monitors work.
- Responsible for many services at site level including localized P&L responsibility.
Job Requirements
- Technical /engineering degree(e.g. electrical/civil engineering) or comparable practical experience.
- Demonstrate experience in dealing with customer service and exhibit key skills within this area.
- Sound problem solving ability.
- Sound understanding of EHS requirements i.e. IOSH.
- Competent in oral and written skills.
- Experience in contract management and measurement.
- PC literate i.e. Microsoft systems.
- English language skills will be a plus
- Be self-motivated.
- Strong time management skill essential.
- Ability to manage up to 30 staff
More Information:
- Frequently problems and issues to be addressed generally fall within a single job area or discipline; scope of problem well defined. Less often, Problems may be only vaguely defined and require understanding and consideration of other job areas.
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