Job Details
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Job Description
Job Scope:
- Vodafone International Services is expanding in Egypt and we are hiring top talents to join our growing teams as a Customer Service Advisor
- If you speak fluent English and looking to start your career in one of Egypt's biggest multinationals and here is how you'd enjoy becoming a Vodafone employee.
Main Responsibilities and Duties:
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Benefits:
- Salary starts from: 3800 EGP Net + Bonus up to 1175 Overtime "Optional"
- Transportation door to door is provided.
- Social and medical insurance.
- VPN from Vodafone (unlimited messages, unlimited calls).
- FREE Access to Gold's GYM.
Work Conditions:
- Rotational 2 days off.
- Working hours: rotational 9 hours per day included one hour break.
- Morning shifts and Night shifts with no overnight shifts.
Job Requirements
- Fluency in English is a Must.
- Graduates, Undergrads and Gap year students are most welcome to apply.
- Egyptians only.
- Excellent communication & problem solving Skills.