Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Summery:
An ideal Customer Support Agent manages the workflow among concerned departments in order to respond to clients inquires as well as providing them with standardized and high quality service in time manner.
Responsibilities:
- Answer inbound calls and manage workflow between departments
- Answer clients inquiries and help them using company’s services
- Overlook production process and services provided by the company
Job Requirements
Competencies:
- Bachelor degree in any discipline
- Fluency of English with native accent
Skills:
- Customer service skills
- Multi-tasking
- Teamwork
- Time Management
- Resilience
