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IT Help Desk - Arish

Sinai University
Arish, North Sinai
Posted 6 years ago
160Applicants for2 open positions
  • 99Viewed
  • 1In Consideration
  • 59Not Selected
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Job Details

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Job Description

  • Responsible for providing fast and useful technical assistance on computer systems, software, and hardware.
  • Answers queries on technical issues and offer advice to solve technical problems.
  • Serves as the first point of contact for employees seeking technical assistance
  • Provides accurate information on IT services.
  • Responds to employee’s queries either in person , over the phone or by performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Maintains daily performance of computer systems.
  • Run reports to determine malfunctions that continue to occur and their resolution in logs.
  • Walks the employee through the problem-solving process.

Job Requirements

  • 1- 2 years of experience.
  • Experience in software, databases , remote control techniques and computer spare parts
  • MCSA / CCNA is preferred
  • BCS Information Technology/Computer Science is preferred
  • Very Good in English.
  • Excellent communication skills.

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JobsInstallation/Maintenance/RepairIT Help Desk - Arish