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Customer Care Representative

Xceed
Maadi, Cairo
Posted 6 years ago
285Applicants for200 open positions
  • 246Viewed
  • 175In Consideration
  • 42Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Job Requirements

  • Excellent English is a MUST.
  • Graduates ONLY can apply.
  • Promotions & Career Development after 3 months.
  • 5 working days and 2 days off.
  • Shift length: 9 working hours including 1 hour break.
  • Shifts: Rotational shifts.
  • Weekends: Rotational.
  • Paid Training.

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