Technical Support Engineer

Lumin -
Downtown, CairoPosted 6 years ago

255Applicants for1 open position

Job Details

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About the Job

Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
Install & Configure Storage (SAN, NAS & DAS)
Installing and configuring server spare parts
Ability to detect the defective server spare parts and replace it
Install & Configure VMWare VSphere
Install & Configure Microsoft Hyper-V
Install & Configure Microsoft Windows Server
Install & Configure Microsoft Active Directory and design the DNS
Install & Configure Firewalls
Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..Etc.)
Handle multiple installations in parallel and in different stages of implementation
Quality Control after solving the problem
Support Excel Systems customers either onsite, over the phone or remotely

Job Requirements

Education: Bachelor Degree in Engineering / Information System.
Department: Computer, Communication.
CCNA and MCSA knowledge, Certification is a Plus.
Other Skills: Able to work Under Stress, Problem Solver and Hard Worker.
Good knowledge of DRS and Backup restore retention and Tape Library is a benefits
Good Knowledge of Clustering
Good understanding of OSI model, TCP / IP protocol.
Strong networking knowledge – IP ,DNS ,IP routing, Switching
Good knowledge of Microsoft Visio & use it to create network diagrams