Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Monitor the handling of customer complaints in line with the company policy.
- Monitor and continuously seek to understand the commercial environment, local trading patterns, competitor activity, and market trends in the retail sector and their impact in-store.
- Ensure that staff adopts and adheres to the company dress code in order to promote a positive and professional image at all times.
- Ensure all staff is appraised in line with company guidelines (minimum one appraisal per year).
- To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees.
- Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
- Implement and maintain a relevant induction program in line with company policy.
- Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses.
- Deal with staff grievances in accordance with the company policy.
- Ensure regular (minimum quarterly) showroom staff meetings are carried out to communicate business goals and training delivered.
- Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different sections.
- Maintain high standards of visual appearance throughout the store including all non-retail areas.
- Maintain window and in-store displays to a high standard in line with merchandising guidelines.
- Provide department reports on slow-moving, fast-moving, and non-moving items to the ARM, and Merchandise Manager.
- Recommend price revisions to ARM and Merchandise Manager.
- Maintain a high level of store security for company assets, cash, stock, and employee property.
- Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.
- Monitor sales performance against last year, last week, and budget on a daily and weekly basis and communicate to staff.
- Ensure seasonal peaks, troughs, and important trading/promotional events are taken into account when preparing forecasts and staff rosters.
Job Requirements
- A Bachelor degree is a must
- Annual vacations & social insurance.
- Customer management skills.
- At least 3 years of experience in the mobile field.
- Qualifications & Requirements:
- Leadership skills
- Presentable
- Strong organizational skills.
- Maximum age 40
- Very good English & computer skills
- Powerful leading skills and business orientation
Featured Jobs
Similar Jobs
- Cold Store Warehouse Managerالقناطر للتبريد والتجميد (Qanater for Cooling & Freezing ) - Cairo, Egypt1 month ago
