Job Details
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Job Description
- Welcoming Patients in a friendly and professional way.
- Handling all patients questions and inquires and complaints.
- Providing information about hospital services.
- Serve as the main point of contact for VIP guests.
Job Requirements
- Bachelor degree from a reputable University
- Proven experience as a Guest Relations Officer in hospitals or hotels.
- Professional manner with an emphasis on hospitality and guest service
- Proven ability to listen and respond to demanding Guest needs
- A passion for delivering exceptional levels of Guest service
- Excellent personal presentation and communication skills
- Proficiency in English; knowledge of other languages is a plus
- Females are preferred
