Job Details
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Job Description
POSITION PURPOSE:
- Provide high quality and professional customer service to clients and all other visitors or guests of Grand Technology office.
- Assist in maintaining effective administrative and office systems to ensure the smooth running of the office operations.
- Provide comprehensive administrative support to company staff with a strong focus on quality and accuracy.
Key Responsibility:
- Welcome visitors and guests in a friendly and professional manner and direct them to appropriate staff.
- Register walk-in and call-in visitors on and assign them to the appropriate staff
- Answer all incoming and take the required action.
- Monitor inbound faxes and mails, distribute to appropriate staff as required.
- Organize travel and /or accommodation.
- Organize for collection and delivery of equipment and supplies from other offices and / or suppliers.
- Provide word-processing and secretarial support
- Responsible for filing and all other administrative work in the office
- Assist the Office Manager and other staff as required.
Job Requirements
Professional Qualifications:
- Educated to bachelor’s degree level or equivalent.
- Fluent in English and Arabic.
- Receptionist/administration experience in a customer facing capacity.
- Customer focused, with a passion for providing outstanding service.
- Word processing skills and familiarity with relevant software packages.
- Strong IT skills – Microsoft Office suite, CRM systems.
Personal Qualifications:
- Excellent planning and organizing skills with the ability to manage multiple competing priorities.
- Excellent communication skills – written, verbal and listening.
- Committed to continual learning and uptake of new/different tasks.
- Ability to proactively identify, analyses and solve problems effectively.
- Strong interpersonal skills.
