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Hotel Receptionist

Nour Elsabah Hotel
Cairo, Egypt
Posted 6 years ago
65Applicants for2 open positions
  • 28Viewed
  • 13In Consideration
  • 15Not Selected
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Job Details

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Job Description

Nour Elsabah Hotel is a small Hotel in Khan Elkhalili behind Elfeshawi Cafe.

Your day-to-day tasks may include:

  • Dealing with bookings
  • Completing procedures when guests arrive and leave
  • Choosing rooms and handing out keys
  • Preparing bills and taking payments
  • Taking and passing on messages to guests
  • Dealing with special requests from guests (like booking theater tickets or storing valuable items)
  • Answering questions
  • Dealing with complaints or problems
  • Showing guests to their rooms

Working Conditions :

  • You’ll usually work shifts, which could include evenings, nights, weekends and public holidays. If you work during these times you will be paid extra.
  • You’ll spend most of your time at a reception desk, using a computer and a telephone switchboard.

Job Requirements

You’ll need:

  • Administration and customer service skills
  • IT skills to work with computerized booking and payment systems
  • Excellent written and spoken communication skills
  • A friendly and professional telephone manner
  • Patience and tact
  • The ability to stay calm under pressure and look after several things at once
  • It may also be useful if you can speak a foreign language.

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