Job Details
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Job Description
Nour Elsabah Hotel is a small Hotel in Khan Elkhalili behind Elfeshawi Cafe.
Your day-to-day tasks may include:
- Dealing with bookings
- Completing procedures when guests arrive and leave
- Choosing rooms and handing out keys
- Preparing bills and taking payments
- Taking and passing on messages to guests
- Dealing with special requests from guests (like booking theater tickets or storing valuable items)
- Answering questions
- Dealing with complaints or problems
- Showing guests to their rooms
Working Conditions :
- You’ll usually work shifts, which could include evenings, nights, weekends and public holidays. If you work during these times you will be paid extra.
- You’ll spend most of your time at a reception desk, using a computer and a telephone switchboard.
Job Requirements
You’ll need:
- Administration and customer service skills
- IT skills to work with computerized booking and payment systems
- Excellent written and spoken communication skills
- A friendly and professional telephone manner
- Patience and tact
- The ability to stay calm under pressure and look after several things at once
- It may also be useful if you can speak a foreign language.