Job Details
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Job Description
Main Duties:
- Handle outbound holidays packages for groups and individuals..
- Advising clients & provide general or specific advice about different travel destinations.
- Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt.
- Interact with clients over Phone, Email, social media and Life chat.
- Closing sales and follow up with clients "using above channels” Researching travel information and using market research information to guide decisions.
- Handling invoicing and issuing of vouchers.
- Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
- Evaluating customers holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
- Have an experience with international reservations groups.
- Willing to start immediately.
- BA/BS degree or equivalent.
- 2 - 4 years Experience in the field of tourism..
- Maximum age is 30 years old.
- Strong basic computer skills.
- Fluent in English spoken and written.
