B2B Senior Account Manager
Afaqy -
Riyadh, Saudi ArabiaPosted 6 years ago102Applicants for5 open positions
- 84Viewed
- 4In Consideration
- 1Not Selected
Job Details
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Job Description
- Deliver/Exceed weekly, monthly results and presents quarterly status to internal and external teams.
- Regularly evaluate quality of content, managing external content creation, editorial and strategy resources.
- Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue ensuring maximum from our services.
- Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
- Manage multiple accounts; develop positive working relationships with all customer touch points
- Drive client retention, renewals, upsells and client satisfaction
- Work closely with Analytics and Ad Operations to determine root causes for customer success or
- failure and drive requirements for product or process enhancement and development as needed
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
- Prepare campaign insights reporting, including analysis and research
- Think strategically about the customer’s business and the portfolio fit to develop value based opportunities.
- Develop a qualified pipeline across the product portfolio that will meet/exceed annual Revenue, new business and margin targets
- Provide input on new processes and workflows as needed
- Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
- Skilled in systematic and effective use of sales tools and consultative sales methodology.
Job Requirements
- Creativity
- Sales Planning
- Independence
- Customer Centric
- Fast learner
- Motivation for Sales
- Able to conduct a powerful client relationship
- Emphasizing Excellence
- Goal Oriented
- Prospecting Skills
- Meeting Sales Goals
- English is a plus
- Telecom experience is not a must
