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IT BSS Consultant (Charging&Billing)

SEGMATEK
Giza, Egypt
Posted 6 years ago
45Applicants for8 open positions
  • 27Viewed
  • 6In Consideration
  • 21Not Selected
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Job Details

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Job Description

As Telecom consultant, you will participate in projects at a Large Telecom Operator (data and voice convergence) in Egypt as a technology expert in the end-to-end Huawei OCS domain responsible for the operation of the Huawei CBS (Converged Billing System) component.

The CBS component provides convergent charging capabilities such as: prepaid/postpaid convergent, voice service/data service convergent, multi-network convergent rating..

Job Duties and Responsibilities

  • You participate in the complete E2E operations process
  • Support the commissioning and installation of customer projects
  • Manage and maintain the infrastructure.
  • Experience with both preventive and corrective maintenance.
  • Receive and coordinate customer complaints.
  • Strong troubleshooting competences,
  • Support a strong Product Vendor relationship and communication with other internal departments.
  • Analyze a new release and prepare the integration/migration of the new functionality.
  • Perform tests and report on the status.
  • Write and track error reports in your functional area.
  • Contribute to the development of Standard Operation Procedures (SOPs) documents.
  • Deliver training to end users in support of use of the application, or upgrades, and enhancements.
  • Perform any additional operational tasks that are up-coming during the operations.
  • Defines the overall product & service portfolio for Mobile Commerce Services

Job Requirements

Education and Training

  • A Bachelor’s Degree from an accredited University or Education Institute in one of the following disciplines (Engineering, Information Technology, and Computer Science).

Professional Experience and Knowledge

  • Specialist knowledge of Huawei OCS platform, i.e. CBS (Convergent Billing System).
  • Proven expertise in the field of operational activities of commercial billing solutions in a telecom context.
  • Expertise/Knowledge and strong interest to learn in the following domains:
  • Mobile telephony networks.
  • IN architecture knowledge & deployment of IN based solutions,SS7 signaling.
  • IP networking (TCP/IP, UDP, TCP, XML / HTML, HTTP, SNMP, ...) and server technology
  • Oracle or other database concepts ( Oracle )
  • SUN Solaris or SUN Cluster
  • Scripting: Unix shell scripting, PERL, …
  • Protocol simulators / analyzers (Wireshark, IPSL, ...)
  • Knowledge of OS Platforms Linux, Solaris and WindowseServGlobal; experience in other similar solutions will also be considered.

Skills and Competency

  • Strong analytical and quantitative skills.
  • Familiarity with ITIL is mandatory.
  • Ability to communicate easily and well with both technical and non-technical staff at all levels, with strong customer service skills.
  • Possess multi-tasking skills, with the ability to work under pressure
  • Proven ability to work in a multicultural environment with respect and sensitivity for diversity.
  • Fluency in spoken and written English.

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