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Senior Enterprise Technical Engineer

Interact Technology Solutions
Maadi, Cairo
Posted 6 years ago
89Applicants for2 open positions
  • 83Viewed
  • 35In Consideration
  • 48Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
  • Install & Configure Storage (SAN, NAS & DAS)
  • Installing and configuring server spare parts
  • Ability to detect the defective server spare parts and replace it
  • Install & Configure UPS
  • Install & Configure VMWare VSphere
  • Install & Configure Microsoft Hyper-V
  • Install & Configure Microsoft Windows Server
  • Install & Configure Microsoft Active Directory and design the DNS
  • Install & Configure Office 365
  • Good Knowledge of Clustering
  • Good knowledge of Microsoft Visio & use it to create network diagrams
  • Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
  • Align closely with the Implementation Project Managers
  • Handle multiple installations in parallel and in different stages of implementation
  • Quality Control after solving the problem
  • Support Interact Technology Solutions customers either onsite, over the phone or remotely
  • Following and updating service cases through internal Interact systems (ex: CRM, ….)

Job Requirements

Qualification:

  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic

Other Skills and competences :

  • Problem Handling
  • Communication Proficiency.
  • Collaboration Skills.
  • Strong interpersonal, communication, analytical and organizational skills
  • Excellent written and Verbal English Communication

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