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Customer Service Operation Executive

Transmar International
New Cairo, Cairo
Posted 6 years ago
147Applicants for1 open position
  • 15Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Receive an assigned list of current clients.
  • Achieve target set for assigned clients.
  • Set forecast for sales opportunities with current clients on daily bases.
  • Responsible for retaining all clients in the designated area.
  • Propose solutions to account management head/ agency manager to retain clients.
  • Study all details related to assigned client businesses, market status, competition conditions,…
  • Set weekly client visit plan.
  • Update all clients with any new or discontinued service.
  • Meet current clients to maintain a relationship, negotiate quotation, explore opportunities and collect intelligence.
  • Handle any exceptional requests from clients concerning pricing or free days with Account management head
  • Report outcome of client visits on system.
  • Receive reefer availability report from equipment control/ vessel operation and plan for intense selling plan for the reefers on hand.
  • Update and renew quotations for customers, and update all related details on system.

Job Requirements

  • Education: Bachelor degree, Preferably in Logistics
  • Years of experience: 4-5 Years Experience in Sales/Customer Service/ Shipping
  • Computer skills: MS Office
  • Language skills: Excellent command of English

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