Call Center Representative (Real Estate)

Call center representative (Real Estate)

Job Description

· We are seeking energetic and reliable professionals to join our team as Call Center representatives.

· Responsible for Inbound calls and Outbound calls 

· Follow up with customers 

· Maintain customer satisfaction level by calling them according to the scheduled action plan 

· Maintain a positive, empathetic, and professional attitude toward customers at all times. 

· Respond promptly to customer inquiries. 

· Acknowledging and resolving customer complaints. 

· Knowing our products inside and out so that you can answer questions. 

· Processing orders, forms, applications, and requests. 

· Keeping records of customer interactions, transactions, comments, and complaints. 

· Communicating and coordinating with colleagues as necessary. 

· Providing feedback on the efficiency of the customer service process. 

· Ensure customer satisfaction and provide professional customer support.