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Content Technical Writer (Remotely for USA)

Mobile Wave 3
Nasr City, Cairo
Posted 2 years ago
40Applicants for1 open position
  • 32Viewed
  • 1In Consideration
  • 30Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Writes about technical subjects for technical and nontechnical audiences.
  • Creates scripts for video tutorials.
  • Tests and updates existing documentation.
  • Adheres to and updates in-house style guide.
  • Creates infographics and screenshot markups.
  • Write, edits, and help sections updates User Experience (UX) and User Interface (UI) copy.
  • Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections.
  • Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
  • Works closely with subject matter experts, engineers, developers, and product marketing team.
  • Monitors analytics on usage of online product training materials as well as those embedded within the product.
  • Collects user data to determine areas of documentation that need revision and updating.
  • Will also serve on quality design, product development, or user experience teams.
  • Writes explanations of care interventions that are understandable for patients, families, and medical personnel at all levels of expertise.
  • Works with scientists and researchers to draft grant proposals and write articles for non-specialist readers.
  • Other duties as assigned for the benefit of the project.

Job Requirements

Technical Writer Qualifications/Skills:

  • Ability to write user-friendly, engaging copy about highly technical subjects.
  • Ability to understand and accurately translate technical information for a general audience.
  • Knowledge of coding and scripting languages, such as C++, Python, HTML, CSS, and JavaScript.
  • Familiarity with content and learning management systems (CMS and LMS).
  • Facility with documentation publishing software
  • Excellent problem-solving ability and attention to detail.
  • Ability to effectively use of analytics to improve user-facing content and applicant programming interface (API).
  • 2-3 years of past experience working with Agile/Scrum or similar collaborative tools a plus.

Education, Experience & Licensing Requirements:

  • BA in English, writing, communications, curriculum development, or software/computer engineering.
  • MA in technical writing a plus.
  • Society of Technical Writers certification a plus.
  • Strong written communication skills.
  • Ability to prioritize multiple simultaneous deadlines.
  • 3-5+ years of technical writing experience.
  • Experience with product development, including past use of product development software.
  • Teaching, grant writing, or scientific publishing experience a plus.
  • Portfolio of technical writing samples for review required.

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